Return and Exchange Policy for Rings and Roses

Thank you for shopping at Rings and Roses! We strive to provide you with the best shopping experience possible. Please read our return and exchange policy carefully.

Returns: We do not offer returns for products unless they are damaged due to our error or mishandling during shipping. If you receive a damaged product, please contact us immediately at [contact email/phone number] to initiate a return process. We may request photographic evidence of the damage to process your return.

Exchanges: We offer exchanges on products under the following conditions:

• You received the wrong product.
• The product you received is damaged due to our error or mishandling during shipping.

To initiate an exchange, please contact us at [contact email/phone number] within [number] days of receiving your order. Please provide us with a clear video of the unboxing process showing the condition of the product. This video will help us assess the situation and expedite the exchange process.

Conditions for Return and Exchange:

• Products must be unused and in the same condition that you received them.
• Products must be returned in their original packaging.
• Returns and exchanges will be processed within 1  days of receiving the returned product.

Non-Returnable Items: The following items are not eligible for return or exchange:

• Products damaged due to misuse, mishandling, or improper care.
• Products without a valid proof of purchase.

Shipping Costs: You will be responsible for paying for your own shipping costs for returning or exchanging your item. Shipping costs are non-refundable.

Refunds: If applicable, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Contact Us: If you have any questions about our return and exchange policy, please contact us at wecare@ringsandroses.shop Our customer service team will be happy to assist you. you can text us on our Instagram handle @ringsandroses.__